BME has appointed Gloria Martinez-Picazo as Investor Ombudswoman of the Madrid, Barcelona, Bilbao and Valencia stock exchanges. Martinez-Picazo is the first woman to hold this position since this figure was created, in 1991, whose aim is to inform and protect retail investors in the exercise of their rights, as well as arbitrating in the event of incidents that so require.
The new Investor Ombudswoman has worked as a lawyer since 1994 and specialises in good governance and regulation of securities market and listed companies. In addition, she has extensive experience in corporate legal advice and board secretarial work at listed companies and their subsidiaries. She holds a Law Degree from the University of Castilla-La Mancha, a Master’s Degree in Legal Practice from Uned and is a professor at several institutions, among them the Instituto de Estudios Bursatiles for the Master’s Degree in Financial Markets.
The figure of the Investor Ombudswoman has four main objectives: it fulfills a preventive function, by adding greater transparency to stock market intermediary-investor relations; a conciliatory function, because it creates procedures to clarify facts and collaborates in the resolution of the conflict; an arbitration function, since it provides proposals for resolving disputes, and an informative function, aimed at showing investors the channels available to solve their claims.
Investors can continue to communicate with the Investor Ombudswoman’s office through the same channels as usual, through the four stock exchanges that make up the BME Group.